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Portico Developer Guide
Reversals
Special Processing Rules > Interac Processing > Reversals

For Interac, the Reversal Reason Code sent with the DebitReversal request determines the type of reversal sent to the GSAP NA Host.

The valid values for Reversal Reason Code are:

If the value is set to CUSTOMERCANCELLATION, the customer must be present (card must be inserted; track data must be sent.) This is formatted to the GSAP NA Host as Canadian Debit Card Purchase/Return Correction.  The Sequence Number is required and must be incremented.

All other reason codes map to a standard debit reversal and do not require the Sequence Number; if sent, it should be the sequence number of the original transaction.