GiftCardReversal is used to cancel a prior stored value transaction. This should be used in timeout situations or when a complete response is not received. In either case, the client is unsure of the outcome of the prior transaction.
This can be used on prior transactions of the following types:
- GiftCardActivate
- GiftCardAddValue
- GiftCardSale
- GiftCardReward
Note: When reversing a transaction, all changes to the account are cancelled, including any additional value added by rewards programs or automated promotions.
Note: If the reversal also fails to return a complete response (likely due to a timeout), wait until connectivity is restored and try again or contact support to ensure the proper result was achieved.